Social CRM: From Management to Engagement

Default Thumbnail

In one of the professional development sessions at our (108 ideaspace) launch event last month, I talked about Social Media ROI: Using CRM to grow your business. Post-session, one of the attendees asked me a question: “CRMs have been around for over a decade, why do you think Social CRM is a breakthrough and something […]

Earning the Right

Default Thumbnail

Have you ever felt that something was missing with your social media communications? That your Tweets, Posts, and Status updates were being disregarded – almost as if you are speaking to an empty auditorium? That you may have lots of “friends”, but it seems that they are more absent than friendly. Sadly, this is too […]

Subconscious Branding: Perfecting the experience

I’m one of those people who loves to go out on the town. You can always find me checking out the newest hotspots – my favorites are restaurants. Why restaurants? You would think it would be the food – a darn good reason, but no, I love to go to restaurants to check out the […]

Blogging: A 108 Blog Carnival

The 108 Blog Carnival is a round-up of blog articles on a particular topic. It allows us to share varying perspectives and connect our readers to other bloggers across the web. This inaugural edition is all about blogging – go figure! ‘The rat race’, isn’t that what we call it?  But it’s becoming less of […]