Planning for an Intranet (September 16, 2015)

Intranets have changed significantly since 1995, the date we launched our first large-scale intranet for clients. Consider the impact of mobile, process improvement, self-serve HR, eLearning, data retention requirements, and new technology. And on top of this, the drive for increased collaboration using internal “social media”. Intranets are fundamentally different from external websites; planning them needs to be different as well.