Insight Omni-Channel
How often do you research a product online, and then purchase it at the store? Or, check out the product at the store, and then use the internet to make the purchase? If so, you’re not alone. read more
A Real Connection
Think about what you do everyday: if you are in the majority, there is some period of time when you are “doing” social media. You may be checking your Facebook Wall to see what is up with your [...] read more
Information Thief
Are you an information thief? Have you ever plagiarized, pilfered, or “borrowed” someone else’s knowledge or reputation? read more
The Case Against Facebook
Catchy title, but it should have read The Case Against Social Media. Depending on how progressive your organization is, you probably have heard one of the following two party lines read more
Online Customer Service
How often are you disappointed by poor service? For most people, the answer is too often. The reasons for poor customer service range from poor hiring, ineffective [...] read more
Can You Ever Have Too Many Friends? (Yes)
Do you play the milestone game with your Social Media accounts? When you first sign up, you aim for ten connections. read more
7 Tips to Make your Blog Post Stick
There can be numerous ways of structuring blog posts. The best ones define a problem, its implications, offer solutions and provide an action plan. read more
Just in Time
What can the world of manufacturing teach us about Social Media, Marketing, and Stakeholder Engagement? On the face of it, not much, but look more closely, and there are two concepts that are surprisingly relevant: Continuous Improvement, and Just-in-Time. read more
Multi-snacking
When was the last time you ever gave anything (or anyone) your 100% complete, undivided attention? If you’re like most people – and you’re honest – it was probably a long, long, time ago. read more
Is Typography Helping or Hurting your Brand?
Do you have any friends or colleagues who are graphic designers? If so, you must know that they are passionate about typography (the art and technique of arranging letters). read more
